| 1. Assessment Overview.mp4 | 8 MB | ||
| 1. Assessment Overview.vtt | 7.8 KB | ||
| 1. CSFs - Critical Success Factors.mp4 | 4.8 MB | ||
| 1. CSFs - Critical Success Factors.vtt | 3.7 KB | ||
| 1. Category Overview.mp4 | 2.1 MB | ||
| 1. Category Overview.vtt | 2.2 KB | ||
| 1. Reports vs. Dashboards.mp4 | 6.6 MB | ||
| 1. Reports vs. Dashboards.vtt | 5 KB | ||
| 1. Vision to Measurement Trail.mp4 | 5.5 MB | ||
| 1. Vision to Measurement Trail.vtt | 4.5 KB | ||
| 1. Why Should We Measure.mp4 | 4.9 MB | ||
| 1. Why Should We Measure.vtt | 4.1 KB | ||
| 2. Balanced Scorecard.mp4 | 5.7 MB | ||
| 2. Balanced Scorecard.vtt | 6 KB | ||
| 2. Category 1 - Performance.mp4 | 4.2 MB | ||
| 2. Category 1 - Performance.vtt | 3.3 KB | ||
| 2. Improving the Value of Reports.mp4 | 11.1 MB | ||
| 2. Improving the Value of Reports.vtt | 6.3 KB | ||
| 2. Toolkit - CSF Worksheet.mp4 | 31.4 MB | ||
| 2. Toolkit - CSF Worksheet.vtt | 15.6 KB | ||
| 2. Toolkit - Orientation Worksheet.mp4 | 22.1 MB | ||
| 2. Toolkit - Orientation Worksheet.vtt | 11.7 KB | ||
| 2. Why Do We Measure.mp4 | 9.4 MB | ||
| 2. Why Do We Measure.vtt | 10 KB | ||
| 3. Category 2 - Maturity.mp4 | 4.3 MB | ||
| 3. Category 2 - Maturity.vtt | 4.5 KB | ||
| 3. IT Component to Scorecard Heirarchy.mp4 | 7.7 MB | ||
| 3. IT Component to Scorecard Heirarchy.vtt | 6.3 KB | ||
| 3. KPIs - Performance Indicators.mp4 | 10.4 MB | ||
| 3. KPIs - Performance Indicators.vtt | 10 KB | ||
| 3. Toolkit - Assessment Planning Worksheet.mp4 | 18.9 MB | ||
| 3. Toolkit - Assessment Planning Worksheet.vtt | 11.3 KB | ||
| 3. Toolkit - Report Worksheet.mp4 | 6.9 MB | ||
| 3. Toolkit - Report Worksheet.vtt | 4.6 KB | ||
| 3. What Should We Measure.mp4 | 10.8 MB | ||
| 3. What Should We Measure.vtt | 9.7 KB | ||
| 4. Category 3 - Timing.mp4 | 6.8 MB | ||
| 4. Category 3 - Timing.vtt | 6.2 KB | ||
| 4. How SMART Are You.mp4 | 11.4 MB | ||
| 4. How SMART Are You.vtt | 8.6 KB | ||
| 4. Toolkit - Maturity Models.mp4 | 28.6 MB | ||
| 4. Toolkit - Maturity Models.vtt | 12.2 KB | ||
| 4. Toolkit - Process Metrics Graph.mp4 | 4 MB | ||
| 4. Toolkit - Process Metrics Graph.vtt | 3.3 KB | ||
| 5. Category 4 - Viewpoint.mp4 | 5.3 MB | ||
| 5. Category 4 - Viewpoint.vtt | 4 KB | ||
| 5. Toolkit - Individual KPI Worksheet.mp4 | 26.6 MB | ||
| 5. Toolkit - Individual KPI Worksheet.vtt | 16.7 KB | ||
| 5. Toolkit - SLA Monitoring Chart.mp4 | 2.9 MB | ||
| 5. Toolkit - SLA Monitoring Chart.vtt | 2.2 KB | ||
| 6. Toolkit - Gap Analysis.mp4 | 5.6 MB | ||
| 6. Toolkit - Gap Analysis.vtt | 4.4 KB | ||
| 6. Toolkit - KPI Balance Checklist.mp4 | 11.7 MB | ||
| 6. Toolkit - KPI Balance Checklist.vtt | 7.5 KB | ||
| 6. Using the Four Categories.mp4 | 7.6 MB | ||
| 6. Using the Four Categories.vtt | 6.2 KB | ||
| 7. Continual Service Improvement (CSI).mp4 | 4.2 MB | ||
| 7. Continual Service Improvement (CSI).vtt | 4.5 KB | ||
| 7. Tension Metrics (The IT Triangle).mp4 | 3 MB | ||
| 7. Tension Metrics (The IT Triangle).vtt | 4.2 KB | ||
| Bonus Resources.txt | 102.4 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
| playlist.m3u | 1.6 KB | ||
| ▲ 63 total files | |||
Managing IT: Metrics and Measurements
https://WebToolTip.com
Released 2/2025
By Kevin Miller
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Level: Intermediate | Genre: eLearning | Language: English + subtitle | Duration: 2h 25m | Size: 300 MB
The ability to measure and create useful metrics is an essential skill for all leaders. This course will teach you the ins and outs of measurements, exploring why you should measure, why you do measure, and what to measure.
Many IT professionals want to take the leap into IT management. One of the necessary skills is a firm understanding of metrics and measurements. In this course, Managing IT: Metrics and Measurements, you'll learn why you should measure and specifically what you should and should not measure in practice. First, you'll explore critical success factors (CSFs) and key performance indicators (KPIs). Then, you'll gain the knowledge of various metric cascades, hierarchies, and categories. Finally, you'll delve into assessments, reports, and dashboards. When you’re finished with this course, you'll have strong knowledge of the importance of taking measurements and setting metrics, as well as the ability to complete ten toolkit templates.
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| 492.77 MB | stegguntbc | 1 year | 5 | 1 | |
| 253.2 MB | freecoursewb | 1 year | 5 | 0 | |
| 327.8 MB | freecoursewb | 2 years | 0 | 0 | |
| 310.5 MB | freecoursewb | 2 years | 4 | 1 | |
| 427.3 MB | freecoursewb | 3 years | 3 | 1 |
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