Udemy - Conflict Resolution Mastery - Negotiation and Mediation Skills

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Udemy - Conflict Resolution Mastery - Negotiation and Mediation Skills (Size: 4.2 GB)
  Bonus Resources.txt 102.4 B
  Get Bonus Downloads Here.url 204.8 B
  ~Get Your Files Here !
  1 - Welcome & Course Overview
  1. Quiz.html 25.9 KB
  1. Welcome to Conflict Resolution Mastery (Description).html 819.2 B
  1. Welcome to Conflict Resolution Mastery.mp4 49.9 MB
  2 - Foundations – Understanding Conflict
  10. The And Stance Holding Multiple Truths (Description).html 819.2 B
  10. The And Stance Holding Multiple Truths.mp4 51.2 MB
  11. Practice Analyze Your Own Conflict (Description).html 819.2 B
  11. Practice Analyze Your Own Conflict.mp4 63.6 MB
  12. How Conflicts Escalate The Path to Action (Description).html 819.2 B
  12. How Conflicts Escalate The Path to Action.mp4 59.9 MB
  2. Quiz.html 26.7 KB
  3 - Mediation Basics – Facilitating Resolution
  13. Introduction to Mediation (Description).html 819.2 B
  13. Introduction to Mediation.mp4 54.9 MB
  14. The Mediator’s Mindset (Description).html 819.2 B
  14. The Mediator’s Mindset.mp4 54.5 MB
  15. Active Listening The Foundation (Description).html 819.2 B
  15. Active Listening The Foundation.mp4 77.2 MB
  16. Demonstration Active Listening in Action (Description).html 819.2 B
  16. Demonstration Active Listening in Action.mp4 66 MB
  17. Creating Psychological Safety (Description).html 819.2 B
  17. Creating Psychological Safety.mp4 72.9 MB
  18. De-escalation Techniques (Description).html 819.2 B
  18. De-escalation Techniques.mp4 60.9 MB
  19. The 7-Stage Mediation Process (Part 1) (Description).html 819.2 B
  19. The 7-Stage Mediation Process (Part 1).mp4 78.6 MB
  20. The 7-Stage Mediation Process (Part 2) (Description).html 819.2 B
  20. The 7-Stage Mediation Process (Part 2).mp4 95.3 MB
  21. Full Mediation Demonstration (Part 1) (Description).html 819.2 B
  21. Full Mediation Demonstration (Part 1).mp4 68.2 MB
  22. Full Mediation Demonstration (Part 2) (Description).html 819.2 B
  22. Full Mediation Demonstration (Part 2).mp4 97.3 MB
  23. Practice Role-Play Mediation (Description).html 819.2 B
  23. Practice Role-Play Mediation.mp4 84 MB
  3. Quiz.html 28.1 KB
  4 - Assertive Communication – Speaking Your Truth
  24. Start With Heart Your Internal Dialogue (Description).html 819.2 B
  24. Start With Heart Your Internal Dialogue.mp4 70.5 MB
  25. Master Your Stories (Description).html 716.8 B
  25. Master Your Stories.mp4 80.4 MB
  26. The Four Communication Styles (Description).html 819.2 B
  26. The Four Communication Styles.mp4 81.8 MB
  27. What Is Assertiveness Really (Description).html 716.8 B
  27. What Is Assertiveness Really.mp4 61 MB
  28. The DESC Script Assertive Framework (Description).html 716.8 B
  28. The DESC Script Assertive Framework.mp4 68.1 MB
  29. Demonstration DESC in Action (Description).html 716.8 B
  29. Demonstration DESC in Action.mp4 93.2 MB
  30. The STATE Path Assertive Framework (Description).html 716.8 B
  30. The STATE Path Assertive Framework.mp4 72 MB
  31. “I” Statements vs. “You” Statements (Description).html 819.2 B
  31. “I” Statements vs. “You” Statements.mp4 72.8 MB
  32. Setting Boundaries & Saying No (Description).html 716.8 B
  32. Setting Boundaries & Saying No.mp4 71.1 MB
  33. Practice Assertive Communication Scenarios (Description).html 819.2 B
  33. Practice Assertive Communication Scenarios.mp4 73.3 MB
  34. Body Language & Voice in Assertive Communication (Description).html 819.2 B
  34. Body Language & Voice in Assertive Communication.mp4 81.3 MB
  4. Quiz.html 27.7 KB
  5 - Interest-Based Problem Solving
  35. Positions vs. Interests Deep Dive (Description).html 819.2 B
  35. Positions vs. Interests Deep Dive.mp4 82.7 MB
  36. The Magic Questions Uncovering Interests (Description).html 819.2 B
  36. The Magic Questions Uncovering Interests.mp4 96.9 MB
  37. Step 1 Identify and Define the Issue (Description).html 819.2 B
  37. Step 1 Identify and Define the Issue.mp4 55.6 MB
  38. Step 2 Uncover All Interests (Description).html 819.2 B
  38. Step 2 Uncover All Interests.mp4 77.9 MB
  39. Step 3 Establish Objective Standards (Description).html 819.2 B
  39. Step 3 Establish Objective Standards.mp4 76.5 MB
  40. Step 4 Generate Multiple Options (Description).html 819.2 B
  40. Step 4 Generate Multiple Options.mp4 90.6 MB
  41. Demonstration Brainstorming Session (Description).html 819.2 B
  41. Demonstration Brainstorming Session.mp4 99.3 MB
  42. Steps 5 & 6 Evaluate Options and Build Agreement (Description).html 819.2 B
  42. Steps 5 & 6 Evaluate Options and Build Agreement.mp4 80.2 MB
  43. BATNA Your Secret Negotiation Weapon (Description).html 819.2 B
  43. BATNA Your Secret Negotiation Weapon.mp4 77.9 MB
  44. ZOPA The Zone of Possible Agreement (Description).html 819.2 B
  44. ZOPA The Zone of Possible Agreement.mp4 61.6 MB
  45. Handling Power Imbalances and Dirty Tricks (Description).html 819.2 B
  45. Handling Power Imbalances and Dirty Tricks.mp4 80.4 MB
  46. Case Study The Resource Conflict – Part 1 (Description).html 819.2 B
  46. Case Study The Resource Conflict – Part 1.mp4 76.4 MB
  47. Case Study The Resource Conflict – Part 2 (Description).html 819.2 B
  47. Case Study The Resource Conflict – Part 2.mp4 136.7 MB
  5. Quiz.html 29.4 KB
  6 - Integration & Real-World Application
  48. The Complete Integrated Framework (Description).html 819.2 B
  48. The Complete Integrated Framework.mp4 74.5 MB
  49. Adapting to Different Contexts (Description).html 819.2 B
  49. Adapting to Different Contexts.mp4 78.2 MB
  50. Common Mistakes and How to Avoid Them (Description).html 819.2 B
  50. Common Mistakes and How to Avoid Them.mp4 81.9 MB
  51. Building Your Personal Practice Plan (Description).html 819.2 B
  51. Building Your Personal Practice Plan.mp4 74.3 MB
  52. Resources for Continued Learning (Description).html 819.2 B
  52. Resources for Continued Learning.mp4 68.6 MB
  6. Quiz.html 27.8 KB
  7 - Extra Content Mastering Difficult Scenarios
  53. Advanced Mediation Techniques (Description).html 819.2 B
  53. Advanced Mediation Techniques.mp4 63.7 MB
  54. Email and Written Conflict Resolution (Description).html 819.2 B
  54. Email and Written Conflict Resolution.mp4 42.1 MB
  55. Understanding Difficult Behavior Patterns (Description).html 819.2 B
  55. Understanding Difficult Behavior Patterns.mp4 60.4 MB
  56. The Unique Challenges of Virtual Conflict (Description).html 819.2 B
  56. The Unique Challenges of Virtual Conflict.mp4 53.2 MB
  57. The Hidden Cost of Conflict Work (Description).html 819.2 B
  57. The Hidden Cost of Conflict Work.mp4 59.6 MB
  7. Quiz.html 27.1 KB
  8 - Course Wrap-Up Your Conflict Resolution Journey Begins Now
  58. Integration and Next Steps (Description).html 819.2 B
  58. Integration and Next Steps.mp4 74.7 MB
  59. Final Reflections and Certification (Description).html 819.2 B
  59. Final Reflections and Certification.mp4 70.4 MB
  8. Quiz.html 26.1 KB
  4. What Makes Conversations Difficult (Description).html 819.2 B
  4. What Makes Conversations Difficult.mp4 62.2 MB
  5. When Conversations Become Crucial (Description).html 819.2 B
  5. When Conversations Become Crucial.mp4 53.8 MB
  6. From Positions to Interests A Paradigm Shift (Description).html 819.2 B
  6. From Positions to Interests A Paradigm Shift.mp4 87.2 MB
  7. Principled Negotiation Core Principles (Part 1) (Description).html 819.2 B
  7. Principled Negotiation Core Principles (Part 1).mp4 60 MB
  8. Principled Negotiation Core Principles (Part 2) (Description).html 819.2 B
  8. Principled Negotiation Core Principles (Part 2).mp4 71.6 MB
  9. The Psychology of Conflict (Description).html 819.2 B
  9. The Psychology of Conflict.mp4 100.3 MB
  2. The Three Conflict Resolution Frameworks (Description).html 819.2 B
  2. The Three Conflict Resolution Frameworks.mp4 44.6 MB
  3. Course Structure, Modules, and Downloads (Description).html 819.2 B
  3. Course Structure, Modules, and Downloads.mp4 66 MB

Description


Conflict Resolution Mastery: Negotiation & Mediation Skills

https://WebToolTip.com

Published 2/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 4h 24m | Size: 4.2 GB

A research-based framework for handling difficult conversations, negotiations and high-stakes conflicts

What you'll learn
Analyze difficult conversations by identifying facts, emotions, and identity issues driving conflict
Apply principled negotiation frameworks to move from positions to underlying interests
Create win-win solutions using interest-based problem-solving and objective criteria
Navigate high-stakes conversations when emotions are strong and opinions differ
Use active listening techniques to understand content, feelings, and identity concerns
Create psychological safety to support productive dialogue during conflict
De-escalate emotionally charged situations using proven communication strategies
Facilitate mediation conversations as a neutral third party using a structured process
Recognize personal conflict triggers and manage emotional stories during disputes
Adapt conflict resolution skills to workplace, team, and personal relationship contexts

Requirements
No prior training in conflict resolution, negotiation, or mediation is required
Willingness to reflect on real conversations and apply frameworks in practice
Openness to self-assessment and skill development

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