| 1 - How to be that stand-out employee!.html | 5.4 KB | ||
| 1 -Course Certification and Course Completion.mp4 | 27.3 MB | ||
| 1 -Display Issues.mp4 | 10.8 MB | ||
| 1 -Helpdesk Ticketing Systems.mp4 | 23.8 MB | ||
| 1 -Install Windows on this New Laptop.mp4 | 77.3 MB | ||
| 1 -Introduction to Course.mp4 | 10.4 MB | ||
| 1 -Join a Device to a Domain.mp4 | 38.9 MB | ||
| 1 -Slow Internet.mp4 | 64.9 MB | ||
| 1 -VirusMalware on a Device.mp4 | 59.4 MB | ||
| 2 - WiFi Won't Connect.html | 4.5 KB | ||
| 2 -Cannot Install Application.mp4 | 39.1 MB | ||
| 2 -Device Out of Compliance (Windows Updates).mp4 | 55.3 MB | ||
| 2 -Example Helpdesk Ticketing System.mp4 | 18.4 MB | ||
| 2 -How To Use These Examples.mp4 | 22.5 MB | ||
| 2 -Locked Account and Forgotten Password.mp4 | 43.1 MB | ||
| 2 -Remote Site - Internet Down!.mp4 | 58.2 MB | ||
| 2 -Sound Issues.mp4 | 69.9 MB | ||
| 3 - How the Help Desk Can Help with Phishing Awareness.html | 3.9 KB | ||
| 3 -Cannot Access File Share Folders.mp4 | 48.5 MB | ||
| 3 -IT Help Desk Roles and Launching Your Career!.mp4 | 19.5 MB | ||
| 3 -Microsoft Quick Assist.mp4 | 44.3 MB | ||
| 3 -Password Management Systems.mp4 | 24 MB | ||
| 3 -Printer Issues.mp4 | 31.2 MB | ||
| 3 -Slow Loading Applications Slow PC Troubleshooting.mp4 | 82.3 MB | ||
| 3 -Troubleshooting Group Policy Objects.mp4 | 58.3 MB | ||
| 4 -Hard Drive Disk Space Issues.mp4 | 92.4 MB | ||
| 4 -Onedrive and File Backups.mp4 | 30 MB | ||
| 4 -Remote Management and Monitoring Tools.mp4 | 26.6 MB | ||
| 4 -The Dreaded - Blue Screen of Death (BSOD).mp4 | 44.4 MB | ||
| 4 -Troubleshooting Methodology.mp4 | 40.3 MB | ||
| 5 - ITIL (Information Technology Infrastructure Library).html | 819.2 B | ||
| 5 -Dan Mill Training.mp4 | 17.4 MB | ||
| 5 -Example Documentation System.mp4 | 10.8 MB | ||
| Bonus Resources.txt | 102.4 B | ||
| Get Bonus Downloads Here.url | 204.8 B | ||
| ▲ 35 total files | |||
IT Help Desk and Technical Support - WITH REAL EXAMPLES!
https://WebToolTip.com
Published 6/2025
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 2h 23m | Size: 1.16 GB
Master Essential IT Support Skills with Real-World Scenarios. Your Step-by-Step Guide to Launching a Career in IT.
What you'll learn
Master Essential Help Desk Skills: Gain practical knowledge to confidently handle common IT support tasks and incidents.
Troubleshoot Real-World Problems: Learn step-by-step approaches to diagnosing and resolving issues like slow PCs, network problems, password resets, and more.
Learn how to Communicate Effectively with Users, Customers and Clients.
Use Industry-Standard Tools and Techniques: Get hands-on experience with tools like Microsoft Quick Assist and common Windows utilities.
Prepare for help desk roles with practical scenarios, roleplays, assignments, and quizzes designed to simulate real workplace challenges.
Learn how to protect users and systems through phishing awareness, password management, and incident response.
Requirements
A willingness to learn and practice IT support skills.
No prior IT experience or certifications required — this course is designed for complete beginners.
An eagerness to develop problem-solving and communication skills essential for help desk roles.
| torrent name | size | uploader | age | seed | leech |
|---|---|---|---|---|---|
| 3.7 GB | freecoursewb | 2 weeks | 1 | 18 | |
| 3 GB | freecoursewb | 2 weeks | 0 | 0 | |
| 317.5 MB | freecoursewb | 1 month | 9 | 2 | |
| 795.3 MB | freecoursewb | 1 month | 10 | 3 | |
| 875 MB | freecoursewb | 2 months | 11 | 1 |
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